Shipping

We ship to Canada and the continental United States (except Alaska) via UPS or Canada Post/USPS.

For UPS standard ground service, normal delivery is 1-4 business days in Canada and 3-6 business days to most US locations. UPS air service options are offered where available for faster delivery. Full tracking is available for all UPS shipments.

We offer a Canada Post/USPS service for smaller, lighter orders. While more economical there is no tracking for shipments to the USA. Delivery will range from 4 to 6 weeks depending on destination. Cabinetmart can not be held responsible for orders not received with this method of shipping. Sorry but no charge replacement orders cannot be sent out for shipments not received.

Shipping Rates

Our shipping rates are based on the weight of the goods ordered and the destination. For regular orders, your shipping cost will show in your shopping basket based on the zip/postal code for the “ship to” address that you have provided.

Orders for doors will be quoted including shipping by the most economical means which may include transport for larger orders..

Customs Charges

Most US orders under $200 will not incur any customs fees or duties. However, US Customs may on occasion impose a duty (under 6%) to be collected by USPS on delivery. We have no control over this and payment is your responsibility in the rare event your package is assessed.

For larger orders we prepay customs fees and any applicable duties. US Customs requires an IRS/SSN for orders valued over 200 dollars US and for some liquid adhesives & cleaners. PLEASE NOTE that this requirement is imposed by the US government! We only use your information as required by US authorities and only on government customs documents. Here is the official US Customs Explanation (pdf file).

Shipping Damage

While we package every order carefully, shipping damages can occur. We recommend that you sign for any package “subject to inspection for hidden damage”. Any shipping damage must be reported promptly and claims made to the carrier.

Address Corrections

If the address provided is not complete or accurate for courier delivery, an address correction fee of CA $12.50 will be assessed.